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Payroll & Taxes

Setting the Right Foundation of Unemployment Basics

by FrankCrum on May 7, 2014

unemploymentUnderstanding the unemployment claims system can go a long way in keeping taxes low for you, the employer. The system differs by state – and it applies to businesses that employ as few as one worker. Dealing with unemployment claims is a time consuming process and the degree to which it is done well can affect how much you pay in unemployment taxes.

So how does it all work – and what do you need to know as an employer?

First, let’s start with the basic principles of unemployment in the US. People who are out of work can be entitled to unemployment benefits. The unemployment insurance system provides monetary compensation to qualified jobless workers from money collected through state unemployment taxes. The amount of money a business pays in state unemployment taxes is directly related to the amount of unemployment benefits which have been previously paid out to employees who have collected.

Who is Eligible for Unemployment Benefits?

All states require that an employee have sufficient wages during a “base period,””, which is the first four of the last 5 quarters prior to the quarter when an employee applies. The states vary on the amount of wages and the number of quarters in which those wages are earned in order to qualify.

The circumstances under which the worker quit or was terminated also factor into eligibility for unemployment benefits. The system was created to protect someone who is jobless through no fault of their own. Therefore, a claimant is generally not qualified for unemployment benefits if:

  • He/She was fired for misconduct, like stealing, excessive absences, or a violation of a specific and documented rule or policy. It’s important to note here that terminating someone for poor performance or incompetence is not usually considered misconduct. Most states will award unemployment benefits to a poor performer.

  • He/She left the job voluntarily for a reason that is unrelated to the job or an employer action. However, in all states, if a worker quits because of something an employer did, they can be awarded benefits. Employer actions like harassment, discrimination, or even a change in wages, job duties or location could mean the worker had “good cause” to leave the job.

  • They are unemployed due to a strike, work stoppage or other labor dispute.

What Happens when Someone Files a Claim?

A worker will first contact the state where he/she worked to begin the claims process. That state will then look at all of that person’s wages and employers during the base period. If the employee has met minimum work and wage requirements, the state will then gather required information from both the employee and that person’s employers from the base period. Each employer must respond and cooperate with the state’s adjudicator, who will make the decision whether the claimant is eligible for benefits – and determine which employers are responsible for paying on the claim. If either party disagrees with that decision, they can appeal – which results in either a review or an unemployment hearing.

If the unemployment benefits are granted, an employee can initially receive benefits for 26 weeks or less depending on their state. This first round of unemployment is completely funded by the employer – and any monies paid out are charged against the employer’s “experience rating.” The experience rating is determined by comparing the amount of total wages that are paid by employer to the amount of unemployment benefits paid out within a given year. Most states go by a fiscal year from July 1st of the previous year to June 30th of the current year. The experience rating is then used as one of a few factors in determining an employer’s unemployment rate for the following year.

If an employee is still out of work after the initial 26 week period, in most cases that is where their benefits end. However, during periods of high unemployment, most states offer an extended benefits program that only kicks in when the unemployment rate hits a certain level.

In our next blog post, we’ll show you some ways you can keep your experience rating, and in turn your unemployment rate, low through effective unemployment claims management. FrankCrum can assist you with unemployment claims management and best practices to keep your tax rate down. Click here to learn more about our PEO services.



FrankCrum is a professional employer organization (PEO), founded in 1981 dedicated to helping business owners boost HR capabilities and broaden convenient services and benefits to employees. The origin of FrankCrum dates back to 1981, when Frank W. Crum, Jr. and his father, Frank Crum, Sr., founded the Great American Temporary Service. With a passion for helping small business owners succeed, the company has evolved and grown over several decades.