An appropriate corrective action policy should:
A. Be marked “confidential” and not distributed to anyone outside of management.
B. Detail and permit a more severe penalty for each additional violation or infraction.
C. Reserve to management the right to skip any of the steps included in the policy or to terminate for a first offense.
D. Both B and C.
Correct Answer: D
D. A corrective action policy should clearly detail the progressive, increased penalties for continued infractions, but provide discretion to management to skip steps, if warranted. An employer should effectively communicate to employees the full range of consequences for failure to meet the employer's expectations, so a corrective action policy should never be marked as "confidential" and not shared with rank-and-file employees.