You offer benefits because you want to provide a well-rounded compensation package. However, concerns about costs, changing regulations and compliance issues have overshadowed the beneficial aspects of benefits programs in the minds of many employers. Yes, these are important issues, but we mustn’t lose sight of the value a robust compensation program brings to the business and its employees.
Here are some points that should help simplify the difficult benefits landscape:
Renewal rates are based on coverage and value, with utilization and participation being key drivers. If employee participation in your organization is low, it’s likely that the sickest employees (those who may have the highest and/or most frequent claims) are those who have enrolled. Insurers also need healthy employee participation to balance their risk and keep rates at a manageable level. One of the best ways to keep your renewal rate lower is by increasing your participation to as close to 100 percent as possible.
Other factors that have an impact on rates – factors that your business cannot control -- include national/local trends and community rating factors, as well as carrier expectations of ongoing increases in healthcare costs due to new procedures, technologies and drugs. Although you can’t control these, you can ask your carrier whether these have contributed to higher rates and to what extent. Negotiating about the significance of these factors can result in a reduced renewal rate.
Most employers are confused by the seemingly unending stream of changing regulations and compliance issues, whether at the local, state and/or federal level. The best tools an employer can use are awareness of these issues, correct interpretation and correct application. These are also directly related to the cost of benefits: you must understand the regulations to know the cost that is attached to them.
This issue is particularly timely in light of the current confusion and changes to the Affordable Care Act (ACA). ACA regulations related to the numbers of employees and their hours have gone into effect, and you should check with your advisors to see what changes have an impact on your business.
Few small- to mid-sized employers have in-house staff with the time and background to stay current on regulations and compliance, which is one reason why so many of them choose to work with a professional employer organization.
Great employees want a great benefits program available in addition to their compensation. Employers that spend a little time selecting from a prepared list of options can capitalize on hiring and retaining these great employees, giving them an advantage over competitors who don’t value the employees’ interests. Having a benefits and HR specialist as a business partner makes it an easy process to design and communicate the employee benefit program thoroughly, frequently and inexpensively.
You most likely started or manage your organization because you know your industry and want to make your business to be profitable; not because you want to become an expert in benefits planning and administration. We advise you to keep your primary business focus on your core business operations as well as what your employees value, such as a positive corporate culture, good working conditions, competitive wages and benefits programs. The employer who keeps an eye on these will be better able to recruit and retain great employees, and can then outsource tasks such as benefits planning, payroll and workers’ compensation to an outside provider.